Introduction

Region: Southeast
Industry: Fulfillment

Our client connects tens of thousands of local pizza restaurant orders with craving enthusiasts, serving as an engine for smaller businesses to reach broader audiences. They focus on providing quality, local ingredients and high-quality supplies while navigating the complexities of food fulfillment. Our client faced challenges of unpredictability in material deliveries with a constantly inconsistent flow of containers. Their operations are highly dependent on unloading shipments promptly, ensuring they are delivering supplies in a timely manner.

Roles: Container unloader, general warehouse workers

Problem

Our client is a tech-forward, innovative brand that requires a flexible staffing solution to manage their unique operational demands. They initially handled all hiring directly, attempting to fill short shifts as containers of supplies arrived through the ports. However, this proved unreliable; last-minute shipments left them needing a team more than double their typical size and they found themselves often understaffed during demand spikes and scrambling for labor.

They needed a service that could quickly adapt to their on-demand requirements, providing workers who could consistently lift 75 lbs, speak Spanish, and possessed experience in unloading and packing.

Solution

By partnering with Traba, our client gained access to a flexible, tech-driven staffing solution. Traba’s intuitive business platform allowed them to quickly adapt and self-service their staffing needs without requiring training from Traba’s team. The ability to request last-minute fills and have them sorted in <5 hours has been transformative, ensuring that they are never caught off guard when shipments arrive.

Our client values the consistency Traba has provided, with 100% fill rate to date. In addition, they’ve emphasized the quality of workers provided has been exceptional, consistently favoriting reliable individuals who have proven their capabilities. Their familiarity with the platform allows them to invite workers on their own, significantly streamlining the hiring process.

Results

Feedback from our client has been overwhelmingly positive, particularly regarding the productive nature of their interactions with Traba. They’ve been vocal on how smoothly their busy periods run, emphasizing the consistent efficiency and quality.

The ability to easily request vetted workers has empowered our client to maintain high operational standards. Having Spanish-speaking workers was critical for their success, highlighting the value of Traba's tailored staffing approach.

Our client's experience illustrates how Traba has become an integral part of their operations, allowing them to focus on delivering quality products to their customers while effectively managing their labor needs. This partnership has transformed their approach to staffing, enabling them to adapt quickly to the dynamic demands of their industry.