Introduction

Region: Southeast USA

Industry: Food Manufacturing & Fulfillment

Roles: Production line worker, picker, packer, shipping, receiving, general warehouse

Problem

Our client, who faced significant challenges in securing reliable staffing, had previously engaged with multiple staffing agencies and were sold on them due to promises of quality and their reputation as legacy brands. However, their experience brought disappointing results. Frustrated with having to rely on these providers, they frequently overbooking themselves on purpose, to ensure adequate coverage. The only consistency they experienced was the slow-speed service and subpar customer support. Their confidence in these established brands waned as they realized they could not trust them to meet their staffing needs.

Solution

By implementing the switch to Traba our client, initially skeptical, continued their practice of overbooking themselves to ensure they received enough workers. To their surprise, Traba delivered exactly what they requested, averaging a 97% all time, to date, fill rate. This demonstrated our commitment to reliability and quality and marked a pivotal moment in their planning, as they began to trust that Traba would consistently meet their staffing needs.

Traba’s support proved crucial during peak seasons, particularly in Q4 when demand surged, with a 6x increase in staffing requirements. Traba was able to accommodate such a steep increase due to our data-driven approach in creating a quality labor pool. Traba delivered 86% of that workforce demand as returning workers—meaning less training and higher productivity. By delivering this type of experience consistently, Traba ensured smooth operations as they launched new products throughout the year. 

Results

Since partnering with Traba, our client has experienced remarkable growth and stability. Initially a smaller company, they have expanded significantly, successfully launching multiple new products and acquiring additional businesses. During their most recent peak season in 2023, our client increased their workers needed by a staggering 638%, with Traba keeping that fill rate (slightly above average) at 97.7%.

The confidence our client has in Traba’s staffing services has allowed them to pursue new opportunities with peace of mind, knowing they can launch any product, at any time, without staffing concerns. They have become a loyal partner since Traba's inception, celebrating our collaboration as a cornerstone of their growth strategy.

Traba has not only filled their staffing gaps but has also empowered our client to focus on their core business, fostering a thriving partnership built on trust and reliability.