What is Neo?
Neo is an AI decision-intelligence layer from Traba, built for 3PL, fulfillment, manufacturing, and production operators. It connects to the WMS, ERP, HRIS, TMS, and billing systems an operation already runs, reconciles their data into one set of numbers, flags problems each morning, and drafts work such as order fixes, claims, and customer updates for a person to approve.
How is Neo different from a BI tool or dashboard?
BI tools and dashboards show what happened; someone still has to read them, decide, and chase the team to act. Neo reconciles the numbers across systems, flags the spikes and gaps that point to a problem and explains why each one matters, recommends the fix, and drafts the work for a person to approve. Operators ask it questions in plain language, like “cost per package last week,” and get the answer from their own data.
Does Neo make changes on its own?
Not by default. Neo drafts the work, such as claims, order fixes, and customer updates, and a person approves it before it goes out. As it learns how an operation runs, the team can choose to hand it more of the routine work.
What systems does Neo connect to?
Neo works with the systems operators already run, including WMS, ERP, HRIS, TMS, and billing, plus carrier data for shipment tracking and claims. There is no rip-and-replace; Neo sits on top of the existing stack.
What does Neo do for a 3PL?
Neo watches labor, carrier spend, and margin by customer as the shift runs. It tracks output per person and line, tells customers a shipment is stuck before they ask, reconciles accessorials, storage fees, and rate changes against the invoice before it goes out, and compares carriers on cost, on-time rate, and damage for each lane.
What does Neo do for a manufacturer?
Neo tracks output per person and line as the shift runs and flags where it drops, forecasts next week’s order volume and the headcount to cover it, builds the production schedule from real orders, machine time, and due dates, and drafts quotes from the spec and true cost for a person to send.
Is Neo available in Microsoft Teams?
Yes. Traba Neo is a Teams app listed in the Microsoft commercial marketplace, and Traba has completed Microsoft 365 Publisher Attestation for it.
Who makes Neo?
Neo is built by Traba, founded in 2021, which also provides vetted light-industrial staffing to warehouses and plants.
Don’t see your most pressing problem here? We’ll build it bespoke. Our engineers embed with your team, connect your systems, and put Neo to work on the problems that matter.