Joan McGrail
Biography
Joan McGrail serves as Chief Human Resources Officer at New Balance Athletic Shoes, where she oversees global HR operations for the organization's workforce of over 9,000 employees worldwide. With a background that includes senior HR leadership roles at companies such as Fidelity Investments and Helix Technology Corporation, she has built extensive experience in manufacturing, retail, and service environments. Joan is a thought leader on culture, wellbeing, and hybrid work, emphasizing strategic people programs that align with business performance and the evolving workplace. Her leadership is marked by an emphasis on agility, employee experience, and data-driven talent strategy, helping embed HR as a core business discipline in manufacturing and beyond.
