3PL & FULFILLMENT
Neo watches labor, carrier spend, and margin by customer as the shift runs, and works the queues that leak money.
See estimated value
Four use cases that hit the P&L — from the pick line to the carrier portal.
LABOR & PRODUCTION
Labor productivity
Cut the biggest line in your COGS. 5% productivity is about $1.1M of EBITDA on $100M of revenue. Tracks output per person and line as the shift runs, flags where it drops, and recommends the fix.
POST SHIPMENT
Proactive customer support
Service your competitors can’t staff — it wins deals and keeps customers. Neo watches every shipment in transit and tells your customer it is stuck before they ask. About $750k a year in CS effort saved, plus the retention lift.
CLAIMS & BILLING
Billing
Recover the margin that leaks between what you did and what you billed. Reconciles every accessorial, storage fee, and rate change against the invoice, and flags what is wrong before it goes out — accurate billing your customers can trust.
CARRIER MANAGEMENT
Carrier management
Optimize your carrier mix by region and client. Neo compares carriers on cost, on-time rate, and damage, recommends the best fit for each lane, and files claims when shipments go wrong.
CASE STUDY
“Neo is the calm in the storm that takes manual work off my team, and the eye in the sky that watches my operation, gets ahead of problems, and surfaces things I missed. With Neo, I can now scale my business profitably with confidence.”
Cody Branham
Founder of Ship Smarter LLC
Don’t see your most pressing problem here? We’ll build it bespoke. Our engineers embed with your team, connect your systems, and put Neo to work on the problems that matter.