Introduction

Location: Florida
Industry: Produce (Vertically Integrated Importer of Fruits & Vegetables)

Roles: Warehouse Associate, Fruit Repacking, Vegetable Bagging, Forklift Driver, Quality Control

Food importers face unexpected, last minute demand to repack their products as ships and planes get stuck through customs making impossible to predict the quality. Our partner in Florida was no stranger to these issues.

Problem

This large scale produce facility needed help managing over 300 workers to pick and pack various fresh produce in season.

This partner was using three different agencies that could not fill their consistency needs. They’ve had multiple issues where agencies overpromised and undelivered, leading to $100,000+ losses in spoiled produce.

Solution

Their customers like Walmart and Publix faced service delivery issues stemming primarily from unfilled worker requests. Compounded with manual timesheets and lack of communication, there needed to be a better solution.

Traba sent their operations team to their facilities to understand this food importer’s biggest pain points: Unfilled Shifts & Invoicing.

Traba launched a dedicated regional team with 24/7 Customer Support solely focused on this company’s success. We also provided a Shift Lead to manage all worker operations and ensure accurate clock in and outs within the Traba Portal. We also custom-built Daily Invoicing Features that integrated seamlessly with their billing and accounting services.

Results

Traba successfully fills 345 daily workers at a 99% fill rate across all shifts.

This produce company has increased production by 26%, and the relations between Walmart and Publix have been stronger than ever. The fruit and vegetable peak seasons have been easily matched with carefully vetted workers who are always comfortable in the freezing cooler environment.